Running a small business or charity comes with big responsibilities. From managing finances and HR to ensuring smooth IT operations and staff wellbeing, the back office is the engine that keeps everything moving.

Phronesis Operations recognises that people who set up businesses and charities, did not set them up in order to get buried under spreadsheets and paperwork and this is where we can help.

We provide comprehensive operations support tailored to your unique business needs. Whether you're looking to streamline your internal processes, scale your operations, or simply free up time to focus on your mission, our flexible and experienced team is here to help.

Our Services Include:

Finance & Bookkeeping

From budgeting and cash flow management to financial reporting and compliance, we ensure your finances are in safe hands. We will also support you in moving from manual spreadsheets onto cloud-based systems such as Xero and Quickbooks.

HR

We can support the full employee lifecycle from recruitment and onboarding through to performance management and employee relations as well as policy and handbook reviews.

We can also support with the implementation of cloud-based HR systems such as BreatheHR.

IT Infrastructure

We can work with you to implement and maintain the right technology solutions to ensure your operations are secure and efficient.

Office Logistics

From supplier management to workspace setup and day-to-day admin, we take care of the details that keep your organisation running smoothly.

Interim Leadership Support

Need an experienced hand at the helm? Sophie can come into your organisation as an interim Operations Manager or COO to guide your organisation through periods of change or growth.

Board Support & Company Secretary

Boards can be an essential part of running a charity or business but they can also carry additional administrative work which can overtake the day job. We can support with all aspects of this, from collating and circulating papers to coordinating meetings and taking minutes. We can also provide the Company Secretary role ensuring regulatory reporting requirements are kept up to date.

Efficiency Audit

If you know you need help but you’re not sure where to start, have a look at our Efficiency Audit which will provide a general overview of your systems and processes and make recommendations of where improvements could be made.

Ongoing Support

We have a team of specialists that can provide ongoing support in all areas of the business including bookkeeping, HR, admin, PA services, marketing & comms and social media to name a few. Please do get in touch to discuss your needs and how we might be able to help.

Why Choose Us?

• Tailored Solutions: We adapt our services to fit your size, sector, and goals.

• Experienced Team: Our professionals bring cross-sector expertise and a passion for operational excellence.

• Flexible Engagement: Whether you need ongoing support or short-term project help, we’re here when you need us.